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How to Fix Xfinity WiFi not working in Windows 10 [Solved 8 Method]

Here, you will be guided with an easy & recommended solution to fix Xfinity WiFi not working in Windows 10. Additionally, you can actually read about this problem, why the Xfinity WiFi hotspot is not showing up in Windows 10, and why you can’t connect to Xfinity WiFi on your PC/laptop. Then you can go with our instructions to resolve the problem.

What is ‘Xfinity WiFi not working issue in Windows 10?

It is a common issue categorized as a network issue that occurs possibly due to Xfinity device limit, hidden network, poor network connection, wrong WiFi password, location services are disabled, conflicting WiFi network, automatic WiFi connection is disabled and problematic Network Adapter drivers.

If you are not aware, Xfinity company is a subsidiary of Comcast Corporation that provides services including cable tv, internet, smartphone and wireless services. Comcast operates a network of public WiFi hotspots for Xfinity internet not working subscribers known as ‘Xfinity WiFi.’ Xfinity WiFi consists of a mixture of hotspots in public locations.

In easy words, Xfinity delivers quick, convenient WiFi that is free to Xfinity Mobile clients. However, you are also allowed to use Xfinity WiFi in your PC/laptop based on Windows 10 OS. To do so, you need to move with your laptop to Xfinity WiFi-hotspot or place an Xfinity WiFi router near your PC/laptop if possible. Today, turn on the WiFi option on your computer and the WiFi router. Follow some necessary steps to connect to the WiFi that is almost similar to different WiFi network connections.

But, suppose you are receiving a poor network connection from Xfinity WiFi in Windows 10. In that case, you can check if the distance between your Xfinity WiFi and PC is 1m to 10m or range that WiFi network help. If not, you should place your WiFi router near your PC to fix the network slowdown issue.

Suppose Xfinity WiFi is not working in Windows 10. In that case, there could be several reasons behind this problem including WiFi driver (Software) for Xfinity WiFi-hotspot is not properly installed in your Windows 10 PC, WiFi device (hardware) is not properly connected, you have recently changed your WiFi password and trying to connect with the old password, network settings issue, WiFi connection limit, problematic IP configuration and problematic software installed in your computer.

Reasons behind Xfinity WiFi not showing up/working in Windows 10

  • Xfinity WiFi device limit: There is an option to set how many devices can connect to the same WiFi on your device. You are also allowed to block specific devices from accessing Xfinity WiFi. So if you are Windows 10 PC/laptop, it is blocked to access WiFi or not allowed to access WiFi because Xfinity WiFi device limit is finished.
  • Xfinity WiFi is hidden: If this WiFI is hidden for some reason, then you might face ‘Xfinity WiFi not showing up/working’ problem in your Windows 10.
  • Automatic WiFi connection is disabled: Sometimes, this problem occurs because the WiFi connection is disabled automatically, even after enabling an automatic connection to Xfinity WiFi.
  • Poor connection: If the WiFi router is placed near your PC/laptop, you will get a fast connection. Otherwise, you might face Xfinity WiFi not showing up the problem on your PC.
  • Xfinity WiFi password has changed: Like other WiFi, Xfinity WiFi can be covered by password and you can change the password at time. However, if you are trying to access Xfinity WiFi with an old password, it might be possible to get Xfinity WiFi not working or have no internet problem in your device.
  • Location services are disabled: Some users reported that Xfinity WiFi connection only works when location services are allowed. So if it is true, then you need to enable locate services on your PC.
  • Conflicting WiFi networks: If you have more than one WiFi hotspot allowed on your computer, be ready for connection conflicts now and then. This issue can occur when two or more hotspots are jointly available and the system automatically connects more than once.
  • Problematic Xfinity WiFi Driver: If Xfinity WiFi driver is missing, corrupted or outdated, or is not compatible with your Windows 10 computer, then it can cause Xfinity WiFi not showing/working problem. So, Xfinity WiFi driver update to the latest & compatible version is necessary.

How to fix Xfinity WiFi not working in Windows 10?

Method 1: Automatically connect with ‘Xfinity WiFi Secure Profile’ Tool

XfinityWiFi Secure Profile software offers to automatically finds and connect to any hotspot hosted by Xfinity close to you. This tool reduces all time spend looking for Xfinity WiFi hotspots in your current location.

Step 1: At first, you need to sign into an Xfinity hotspot. To do so, you can follow the instructions below.

  • Place Xfinity router/hotspot close to your PC, choose ‘XfinityWiFi’ visible in your network connection selection window, and then connect to it.
  • Now, start your browser, you will be automatically taken to Xfinity WiFi Sign-in page
  • At this point, start your Xfinity username & password, or create a brand-new account if you don’t have

Step 2: Once you log in to your Xfinity account, you will be prompted to install ‘Xfinity WiFi Secure Profile.’ Please press on the relevant download link to begin downloading and then install it in your device.

Step 3: Once done, then there is no need to xfinity troubleshoot XfinityWiFi problem manually. This tool will take over and automatically connect you to the one with the strongest signal. Hence, Xfinity WiFi is not showing, Xfinity WiFi connection slowdown problem or similar will be fixed.

Method 2: Move closer to Xfinity WiFi hotspot

If a Wifi router is placed near your PC/laptop, you will get a high-speed network connection. The distance between a PC and Xfinity WiFi hotspot can affect the strength of the connection. So, you should care about this; otherwise, you can face Xfinity WiFi not showing up, Xfinity WiFi slow connection or similar problems. Suppose you have no idea where the closest one is. In that case, you can find it on Xfinity website and follow some necessary instructions provided by Xfinity website to adjust your location to get a fast network connection.

Method 3: Sign-Out of Xfinity WiFi Hotspot Application and Sign-In again

If you have recently changed your WiFi password and are trying to connect with the old password, it is obvious that you can’t access the WiFi. In such a case, you can re-enter your correct WiFi password and then try accessing WiFi.

This problem also might occur due WiFi virus attack as reported by some users. In such a case, you need to sign out of the Xfinity WiFi application and sign in back utilizing the new login information you have changed for some reason. And check if it works.

Method 4: Change Network Connection Settings for Xfinity WiFi in Windows 10

Misconfiguration in Network Settings can trigger WiFi not working problem. If the network is configured to be turn on when you are connected to a public network, this might have a port-to-play issue you are dealing with. So, you can fix this problem by changing network connection settings in Windows 10.

Step 1: Press ‘Windows + I’ keys together from the keyboard to start ‘Settings’ App in Windows 10

Step 2: In the opened ‘Settings’ App, navigate to ‘Network & Internet’ and choose ‘WiFi’ network

Step 3: Locate and choose ‘Xfinity Wifi’ in left pane, choose ‘Change Advanced Sharing Settings’ option

Step 4: In the opened ‘Advanced Sharing Settings window, press on your current profile to expand

Step 5: Check if ‘Turn on Network discovery’ is not allowed, allow it and tick ‘Turn on automatic setup of network connected devices’ checkboxes, and if ‘Turn on network discovery is allowed, allow the ‘Turn OFF network discovery’ option

Step 6: Finally, press on ‘Save Changes’ and confirm the User Account Control Dialog if one pops-up

Step 7: Once done, please check if the trouble is solved.

Method 5: Reduce the number of connected devices to Xfinity WiFi-hotspots

Xfinity WiFi offers a maximum number of connected devices per user. Different users have another connection limit. If you are trying to connect one more device than allowed, you should try to check whether the WiFi connection is limited. If this connection limit offers to connect 5 devices and if you are 6th one, then it is obvious that you can’t access Xfinity WiFi setup to the connection limit. So, you can fix this problem by reducing the number of connected devices to the network.

Clear the Media Access Control Address of your device from your Xfinity account:

Step 1: Start your browser and visit ‘Xfinity Official page’

Step 2: Log in to your Xfinity account and then navigate to ‘Device Management’ to see the list of your connected device

Step 3: Assuming that the maximum number of connected devices, it is recommended to remove one device and your current device. This creates space for the latest device for connection

Step 4: When you have located a device to remove, press on ‘Remove Link’ at the right of your device name and press on ‘Remove’ button in a confirmation dialog box

Step 5: Now, you can connect your device to Xfinity WiFi hotspot again and check if it works.

Method 6: Reset your IP Configuration

Resetting IP Configuration can solve network problems like Xfinity WiFi not showing up Windows 10. You can perform Reset IP Configuration Operation using Command Prompt.

Step 1: Press ‘Windows + X’ keys together from the keyboard and choose ‘Command Prompt as Administrator

Step 2: In the opened ‘Command Prompt, type the follow command one-by-one and hit the ‘Enter’ key after executing.

ipconfig /release

ipconfig /renew

Step 3: Wait to complete the method. Once done, check if the trouble is resolved.

Method 7: Use Third-Party MAC Address Tool to connect

These MAC Address Changer tools can resolve network-related errors. You can utilize Third-Party MAC Address Tool how to connect to Xfinity WiFi hotspot. Some Third-Party MAC Address Tool exists in the web world are:

  • Smart MAC Address Changer
  • MadMAC Address Changer
  • Technitium MAC Address Changer
  • Win7 MAC Address Changer
  • Smac MAC Address Changer
  • NoVirusThanks MAC Address Changer
  • WirelessMon MAC Address Changer

Method 8: Update your Network Adapter driver

As mentioned, outdated network drivers in windows 10 can trigger several network problems like Xfinity WiFi not showing up/working or similar. If you are not aware, network driver is essential software to communicate your network/WiFi device with Operating System installed on your PC. So, you should make sure that Network Adapter Driver is up-to-date.

Update Network Driver using ‘Device Manager’:

Step 1: Press ‘Windows + X’ keys together from the keyboard and choose ‘Device Manager.

Step 2: In the opened ‘Device Manager, locate and expand ‘Network Adapters’ category

Step 3: Right-press on your network adapter and choose ‘Update Driver’ or ‘Update Driver Software…’

Step 4: Choose ‘Search automatically for updated driver software and follow on-screen instructions to complete PC the installation.

Step 5: Once done, restart your computer to see the changes and check if WiFi/network device is working.

Reinstall or Update Network Driver through manufacturer website:

You can download the latest network/WiFi driver for your network device from manufacturer websites like Intel or others and then:

Step 1: Start ‘Device Manager and expand ‘Network Adapters’

Step 2: Right-press on your network adapter and choose ‘Uninstall’

Step 3: Follow on-screen instructions to complete uninstall process. Once done, restart your computer

Step 4: Now, double-press on ‘Driver Setup file’ you downloaded from manufacturer website and follow on-screen instructions to complete

Step 5: After that, reboot your PC to see the changes and check if the trouble is resolved.

How to Update Xfinity WiFi Driver [Automatically]

Suppose you are unable to fix Xfinity WiFi not working/showing up in Windows 10 with any of the methods mentioned above. In that case, malware or viruses attacks can be one possible reason behind this problem. If you are not aware, some malware is designed to infect your computer and make several changes in System’s settings. This infection can additionally change your network settings and block your network connection as well.

In such a case, you can use ‘PC Repair Tool’ – a fast tool that lets you fix any problem with just a few clicks. This tool offers to clean the System registry, clean junk files, remove unnecessary files or applications, fix DLL errors, BSoD errors, malware or viruses, and other System problems. This is automatic way means you can fix System issues with few clicks.


I am sure this article helped you fix Xfinity WiFi not working/showing up in Windows 10 in several simple ways. Here, you are provided with 8 easy manual methods to fix this. But, you can also fix this problem with the PC Repair Tool and you can get a download link for this tool in the article. That’s all. For any suggestions or queries, please write in the comment box below.

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