How to Fix MOV Video Play Error Quickly for Windows

MOV video is widely popular for its better image quality. However, MOV play errors are easily seen everywhere for its poor compatibility. When people mention video format, actually sometimes they have the wrong idea and cannot tell what the difference between video format and codec is. MOV is not a file format, but a container or envelope that “wraps up” a video. Codec is to encode or compress a video. For MOV, it can be compressed by various codecs. The resolution and frame rates are also different from one to another. In this way, one MOV video may be supported and played on one device but may be not on another. Most of the video player on your computer usually support MOV videos that are encoded with common used codecs. If you want to solve MOV video play error, inevitably you have to convert MOV to MP4 to make them more compatible on your device.

Why you have to convert MOV to MP4 format

MOV is a video format developed by Apple and designed to be used on QuickTime video player. However, there is still a large Windows users and it’s easy to have problems with MOV videos for them. Common play errors include no sound, file not being imported or uploaded and choppy MOV files, etc. Therefore, the need to convert MOV to MP4 arises. Just like what we mentioned above, format incompatibility is a problem that MOV file users commonly confront with. On TVs, some old computers and media players, MOV video files often cannot be recognized. When it comes to 4K or HD MOV videos, which is compressed by HEVC, play errors still can happen even on QuickTime and Mac, let alone on Windows Media Player or software like VLC.

Additionally, here we have to mention that, except for playback, a majority of MOV file users have the need of video editing. But, for many video editors like Adobe, Hit Film, Sony Vegas, Windows Movie Maker and GoPro Studio, etc., they cannot import MOV videos because such videos are encoded with HEVC codec.

In this article, I’m going to introduce how to fix MOV video play error in two ways.

Using MOV video converting software

1. WinX Video Converter

It is firstly recommended for its nice overall performance. This video converter processes MOV videos with unique Level-3 hardware acceleration and high quality engine. Except for MOV and MP4, it supports hundreds of inputs and outputs options. With it, you can do MOV to MP4 conversion at a speed of 47X real-time faster. Moreover, large 4K MOV video can be compressed by up to 90% after conversion while the video quality is well reserved.

Here are specific steps to convert MOV to MP4 using WinX Video Converter:

Step 1: Get the software download (free) on its official website and launch it.

Step 2: Click on the “+Video” icon to import your MOV video file.

Step 3: Any MOV videos with any codecs, frame rates or resolutions can be loaded on this converting tool. Then when the “Output Profile” appears above the software interface, choose “MP4 Video” in the “General Profiles” as output format and click “OK”.

Step 4: Hit on the blue “RUN” button to start converting video now.

2. Wondershare Uniconverter

It supports Windows 10/8/7 (64 bit OS) and macOS 10.11 to macOS 11. As a popular multimedia software among millions of people, it provides GPU acceleration and high quality output. After converting MOV to MP4 with it, you can play the video on various device like Apple, Huawei, Google, Sony, Xbox, PlayStation and HTC, etc.

3. Aimersoft Video Converter Ultimate

The operating systems this software supports include Windows 10/8/7/Vista/XP and macOS 10.15, 10.14, 10.13, 10.12, 10.11, 10.10. Fast processing speed is the biggest highlight of this tool. While using it, the decoding and encoding process are moved out to ensure the best output video quality.

Downloading MOV codec on Windows to play MOV videos

Because Windows 10 does not have codecs of MOV variations, it cannot open MOV files. If you want to play MOV videos on Windows 10, you have to download a third-party codec packs. K-Lite Codec Pack usually is a nice choice for most of users. It supports not only MOV, but also MKV and some other video formats.


There are a huge amount of MOV file users out there, but MOV play errors will happen from time to time even when you have QuickTime player on your computer. Indeed MOV videos are in high image quality. However, incompatibility on many devices stay in the way of smooth playback and video editing. Therefore, converting MOV to MP4 to play on Windows 10 is unavoidable. WinX Video Converter stands out first for its nice balance between video size, quality and processing speed, while Wondershare Uniconverter and Aimersoft Video Converter Ultimate both do well in fast processing. Of course, you can also choose to download a MOV codec pack for your Windows to play MOV videos.

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